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JupiterFiling

Refunds & Cancellations

Last updated: October 2026

We want you to be confident ordering from JupiterFiling. This policy explains when you can cancel an order and what is refundable. It forms part of our Terms & Conditions.

Cancelling before we file

You may cancel your order at any time before we submit your documents to the state for a full refund of our service fees. Any state filing fee or third-party charge that we have not yet paid on your behalf is also refunded in full.

To cancel, email info@jupiterfiling.com with your order number, or call +91-7037588824. We will confirm the cancellation and the refund amount by email.

Once we have filed

Once your documents have been submitted to the state, the work has been done and the state fee has been paid, so our service fees and the state filing fee are no longer refundable. State authorities do not refund filing fees, including for filings that are later rejected or withdrawn.

If a filing is rejected because of information you provided, we will help you correct and resubmit it. The state may charge a further filing fee for the resubmission.

Add-on services

  • EIN application - refundable if cancelled before we submit the application to the IRS; non-refundable once submitted.
  • Registered agent service - refundable if cancelled before we are named as agent on a filing. After that, the first year's fee is non-refundable. You may cancel a future renewal at any time before it is charged by contacting us.
  • Expedited processing - refundable only if we have not yet submitted the filing to the state.
  • Other services - refundable until work on them has started; we will tell you the status when you ask.

If we made a mistake

If a filing is delayed or rejected because of an error on our part, we will correct and refile at no charge to you, including any state fee for the refiling. If we are unable to complete a service we have charged you for, we will refund the fee for that service in full.

How refunds are paid

Approved refunds are returned to the original payment method. Please allow up to 10 business days for the refund to appear, depending on your bank or card provider. We will email you when the refund has been issued.

Contact

For any cancellation or refund request, email info@jupiterfiling.com or call +91-7037588824. Please include your order number so we can find your order quickly.